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AI promises to augment human skills, manage complexity, and fight recency bias, says HPE's Dr. Eng Lim Goh. Read More

Marketing in the age of the internet is simultaneously easier than ever before while also being dramatically tougher. Let’s outline a few key tips and techniques that will help you get ahead of the rest of the pack. Read More

Utilizing stories has presented a challenge for some digital marketers, as many are uncertain about the best way to utilize them to connect with consumers. In fact, some brands avoid this format altogether. That’s a mistake, as stories offer exciting opportunities for engaging audiences. Read More

In which The Franchise King® writes an open letter to Dunkin'. It's to the attention of the donut recipe department. And it's not good.Check this post out now. What do you think about Dunkin" Donuts-donuts? Read More

Mind mapping is a common technique for visually organizing concepts. But did you know that you can expand it to boost not just individual but also business performance? Read More

To grow your small business and run a business takes time. A lot of time! But it can be done if you love what you do and work at it daily. Yes, that dirty four letter word is part of running a business, WORK! According to Forbes, nearly one-third (29%) work more than 50 hours per week, while 86% wo Read More

No matter your industry, quality customer service has become a major differentiating factor for businesses.

If your customer service team is not up to snuff, your company will be hemorrhaging revenue.

To be honest, quality customer service is not complicated. Essentially, your customers need Read More

Keeping up with the latest SEO trends to drive traffic? If not, this article will get you up to speed with the SEO trends your business needs to know. Read More

Winning a poker game relies on working with whatever data you have, however limited it may be, and then making the best choices possible. It turns out that poker has useful lessons for any IT decision-maker.
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In every business, especially new ones, quick and effective problem solving is a critical skill. The problems you face are more complex and moving faster than ever before, and the consequences of a poor or incomplete solution can be costly to your business, and well as to your community, human heal Read More