BizSugar.com › User › flora221193 › Voted

“Your satisfaction is 100% guaranteed!” That’s not a bad line when you’re selling a tangible item like a car or a grapefruit, but what about your design? Or, frankly, any professional service? Client satisfaction isn’t what you think it is. When it comes to professional services, the customer isn’t Read More

A business owner charged with white collar crimes will learn quickly that companies of any size can be affected. How to survive? Read More

When Hasan Syed purchased a promoted tweet to complain about British Airways, he underscored an important lesson: online customer service is critical. Read More

PPC and content marketing are two channels that can’t be ignored in the B2B space, where lead volume is crucial and often times the most important aspect. While these two departments often work independently, there is a vast amount of data that can (and should) be shared to improve the bottom line. Read More

Does the grumpy cat make you laugh? It's time to have their face on your phone. Let them deliver your weather forecasts with reluctance. It will make you smile on how irritated they are. Read More

A transition in capitalism is unfolding as a result of products like the iPod. New demands are created that most existing companies cannot meet. Read More

This whole British airways thing brought an interesting concept to light: That some people are still focused on the NUMBER of followers you have instead of WHO those followers are.

Word of mouth is at scale now. There is no avoiding it, and more importantly, there is no downplaying it. Read More

16 hard working tools that take the bite out of time; helps generate more coin of the realm, and put some of that money back into your pocket where it belongs. Read More

Mobile technology is changing the way people work, making it possible for professionals to manage accounts and tackle projects even when they’re outside the office. A slate of new iPhone iPad project management and planning apps are taking this idea even further, expanding the possibilities for peo Read More