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Most of my life, I have worked in either hospitality or the b2b service sector. Both of these industries take major customer service skills and a whole lot of dedication to what you do. With my background, I have had to deal with a whole lot of difficult customers, but the question always arises, w Read More

According to basic accounting principles, inventory and fixed assets are both treated as assets on a company’s balance sheet. As a result, many people have difficulty understanding why the business systems for managing the two types of assets must provide such different capabilities. The answer lie Read More

A 2D Barcode scanner can save your business time and money while avoiding costly manual data entry errors. By rapidly and accurately scanning 2D barcodes and QR codes, you can associate products, images, definitional codes, and easily load and update the status of individual inventory items. Read More

Customers today are pretty predictable. We want what we want when we want it. I know there are plenty of shoppers out there who are all about the deal and I think that’s terrific. Read More

This article covers the functional roles that play a part in Customer Success, whether performed - or influenced - by Customer Success Managers. Read More

In other words, how do you know what is the right business for you to start? Do you just follow your gut? What if your gut isn't talking? Read More

If you are in the midst of pursuing an entrepreneurial journey that matters, then the following infographic might interest you. Read More

Anxiety and stress are part of a manager's job description. The best managers learn to manage not only employees, but also that anxiety and stress. This article provides seven tricks, using software, to reduce that anxiety and hassle. Read More

Have you read a mission statement, full of gobbledegook and mumbo-jumbo? Have you seen "Weird Al" Yankovic's music video, Mission Statement!

As a "biz philo-so-pher" and social media evangelist, I recommend you to check out the following intellectual ammo:

- Are you Determined Or Do you Have Read More

Stuck for post ideas? Can't think of what type of blog post to start on next? Don't worry yourself as you’re not alone, we’ve all experienced moments like these, when we find ourselves staring aimlessly at the computer screen, scratching our heads trying to figure out what type of blog post to crea Read More