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Smart companies are wising up to the fact that they need to tap into the opinions and perspectives of their customers in order to stand out from the sensory overload brought on by the Internet era. When approached correctly, customer feedback can help businesses differentiate amongst the competitio Read More

Innovation is vital to achieve success in today’s evolving marketplace, but it’s easier said than done. In reality, most companies struggle to achieve true innovation, despite acknowledging its importance. Whether due to a lack of resources or ability, many companies remain stagnant.
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This infographic details the three assets of user experience: architecture, interaction design, and visual design. In unison, the power of well executed user experience is an incredible force. Read More

As the economy steadies, so will pay raises for US employees, according to Mercer’s 2013/2014 Compensation Planning Survey of nearly 1,500 mid-size and large-scale employers across the US. Read More

Posting to your social media account while under the influence is like playing with fire. Sure, everyone has said something that they might not mean after they’ve had a few cocktails. The problem is, certain forums are safer than others for your uncensored self-expression. Read More

Everyone knows who the top performers are in the professional league of ecommerce. But what many don’t know, is that they face stiff competition from the upstarts at the bottom of the IR 500. Read More

Year after year, we’ve demonstrated that social recruiting is becoming a must for companies looking to hire top talent. This year, with responses from over 1,600 participants, our results clearly show that it’s no longer a question of whether an organization is recruiting through social media—it’s Read More

The graphic takes a look at how consumers deal with passwords, where they think authentication fails, how they manage their passwords, how credentials are being strengthened, what new options are available, and where end-users think more secure solutions might be hiding. Read More

Organizations are increasingly engaging, on some level, in corporate social responsibility and sustainability activities that address a wide range of workplace issues. Read More

Learn how Yelp can actually help your small business and what consumers and merchants say about how the review platform impacts a business. Read More