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Do you know how to do keyword research? Are you struggling to get free traffic from search engines? If yes, no proper keyword research could be the fundamental reason. To help you I asked the following question from SEO experts Read More

Here are some of the blog posts for marketers and contact center executives that we’ve recently found interesting. Hopefully you’ll get something out of them too! Read More

Twitter was abuzz during the recent Women Grow Business Twitter chat, which delved into the findings from our 2013 State of Women-Owned Businesses Survey. The chat was a record-breaking success, thanks to the dynamic crowd that participated and the expert insights shared by our two guest tweeters: Read More

Payroll entries are complicated. There is the expense to you and the cash requirements and the amount you withhold, then submit, for payroll taxes for you and the employee. Add in reimbursements, advances and garnishments and, well, before you know it…it’s a mess. Here are a few tips for gettin Read More

Affiliate Nexus could actually cause the end of many ecommerce sites including Amazon and other companies that have in house Affiliate programs and heavy SEO traffic. Read this post to find out if you're at risk. Read More

Took an email and call late yesterday to be a panelist on tomorrow’s CBC Hamilton WebCast featuring Amanda Lang (of the great Lang & O’Leary Exchange CBC show fame) and yup, I said yes!

Well, not just me – I’m ably joined by Ron Neumann of our Innovation Factory and Stephanie McLarty of REffici Read More

There is nothing worse than going to a business’ website and basically finding nothing. Obviously there’s some kind of content on most websites, but that doesn’t mean that the content is offering the reader anything that will convince them to trust or invest in the services a website offers. Bad bu Read More

A firsthand account of one small business' decision to embrace cloud computing. This article explores the upside of their experience--increased productivity, decreased downtime for IT maintenance, etc.--and the downside of the transition, as well as the general apprehension that surrounds cloud com Read More

This shift from consumers buying low-end value brands to purchasing high-end brands, both in the liquor stores and in restaurants and bars, can be seen as a very positive sign for economic recovery, both for bars, liquor stores, spirits manufacturers, and even the economy as a whole. Read More

Most engaging content has a number of things in common. Here are some questions business owners need to ask themselves in creating engaging content. Read More