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What a lesson learned by KFC and Oprah on what not to do with a promotion of a new product. Read More

Do referrals work? How do you get them? You've got to have a system! Read More

May conference in San Francisco focuses exclusively on using Twitter as a business tool. Read More

Why collective mood swings in the economy can and will hurt you. Read More

Some people are clueless when it comes to the Web. This article at WebProNews outlines four of them. It's a good article that will make you think. I disagree with putting Sarah Palin in there though. I doubt she had anything to do with a letter sent by the Attorney General. That was a political cheap shot that can be traced back to HuffPo. We Read More

Think back to some of the best face to face conversations you've had with friends or colleagues. What happened in those spirited conversations? You talked about an important topic that interested everyone. People had definite opinions and feelings about the issue. Each person Read More

Corporate Character about to be tested in a potential Public Relations Crisis for respected company. Read More

Sixteen Retailers Are Named As the Best Places to Work in the U.S. Read More

It's always nice when you can figure out a way to infiltrate your competitors' operations and actually use them to sell your own product. Google recently added a couple of mobile features that small businesses (particularly online businesses should pay attention to). First, they released Product Search for mobile. What this means, is that users Read More

Investigative prospecting is about identifying individuals or corporations that are experiencing a certain event that makes them more open to immediately doing business with you. We have talked about sources of sales leads, and even Linkedin prospecting in the past few days. Today's sales podcast is for Day 6 of The 28 Days to Better Selling. I Read More