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You’ve decided that live chat software will be a great addition to your customer service offering. Well done, you’ve made the right choice. Doing something, though, isn’t the same as doing something well. Here are our best ideas for taking your live chat from average to outstanding. Read More

You’ve decided that live chat software will be a great addition to your customer service offering. Well done, you’ve made the right choice. Doing something, though, isn’t the same as doing something well. Here are our best ideas for taking your live chat from average to outstanding. Read More

The only constant is change. That’s the mantra of many organizations. What is less clear is how they intend to help change happen positively and acceptably. Because people – usually the part of the equation that is most affected – typically detest change. We’re made that way, even when there are ob Read More

How many apps do you have on your smartphone? For business and pleasure?

Why is the Apple Store filled with so many dead apps? Elliott Morgan looks into the zombie app invasion. Read More

Expand your online horizons with these hot social networking apps. Whether you're looking for a date or need to make a confession Elliott has you covered. Read More

Its official social networks connect more than 50% of the African business, with more than 10% of today’s most digitally savvy people located in the sub saharan Africa region.
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You have something to offer to others.
How many people know this about you?
Do you need a nudge, a little push to step out of your comfort zone?
That is the ‘Big Issue’ we will cover in the Stretch Yourself Challenge.
It’s time to tell people what you can do!
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Communication is a crucial element to success for any business. But for a businesses that has an outsourcing operation or runs on virtual teams, communication is life or death. Read More

10 Hacks to Deal with Trust, Benefits and Risk Issues and Increase E-commerce Conversions - by Dynamic Yield. Read More

One of the key tips I have picked up from working at a marketing company is that blogging is extremely valuable in making your website visible. Read More