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This article questions the need of small business for customer service agents. Moreover, it presents the functionality of customer service and customer support applications. Read More

I recently stumbled across a fascinating article by the Business Insider, in which they revealed the 10 jobs with the happiest workers (as researched and compiled by University of Chicago researchers). Here what I found... Read More

What are mobile technology users doing with their devices? A new Gartner report, Survey Analysis: Early Tablet Adopters and Their Daily Use of Connected Devices, found that five online activities are rapidly moving from the PC to the tablet: checking email (81 percent of respondents), reading news Read More

This tips are easy to implement and won’t cost you anything extra from your web hosting company. It’s amazing what some people leave out. Read More

Implementing a customer service plan for your small business takes time, organization, and effort. Follow this advice to improve customer service. Read More

Just the other day I was speaking with a website owner that wanted to know how I was going to guarantee that his site would be in the top 10 in Google within six months of launching an SEO campaign. He said he was willing to pay whatever it cost to make it happen, but he wanted that guarantee that Read More

Why you should not have an American Corp mentality if you want to succeed with your online business. Read More

If you want to give an incentive or a reward there is nothing better then the opportunity to work from home. But remember company ideology has to stay in tact regardless of location. Read More

Here are some of the most popular digital marketing trends that will be the center of attention throughout 2012. Read More

In order to make my posts more helpful to businesses and website owners I have opened up my Facebook page to questions on SEO and online marketing.

This is the answer to the first question, the post is long, so put your feet up for a min or two.

Enjoy and let me know if I have missed somethin Read More