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Heather has come across a cool little tool via Duct Tape Marketing. The tool is called Process Street and helps you to map out key processes within your business. For example, we have used it to map out what we do with our content marketing. You can also comment backwards and forwards among your te Read More

Are you promoting your site through content? Then, you should pay attention to your plan. Here is why you should make sure to change it often. Read More

Cash flow is the lifeblood of every small business! If your company was a car, cash flow would be the fuel that keeps it running. The challenge for business owners is to not only keep the tank full but to have fuel in reserve in case they get caught running low in between gas stations. In other wor Read More

Lead nurture, it's not just for big corporations. Learn how this effective technique can help small business owners turn every browser into a buyer. Read More

If your business has been using Office 365, you may be wondering if Office 2016, Microsoft’s latest upgrade, is worth the time and effort.
Well, you’ve come to the right place!
Join us for “Is Office 2016 Worth the Uprade?” #MSBizTips, a chat on Twitter scheduled for Thursday Oct. 22, 2015, 7 p.m Read More

he reason why I’m writing this today, is because I wasn’t prepared for the harsh realities I was about to face.

I threw myself head first into a whole new world with ideas of security, of getting more time doing what I love, of being self-sufficient and my own boss and of loving every second of Read More

The initial passion most business owners have when they first establish their business can eventually diminish. And while this is not the case for everyone, unless entrepreneurs adopts a proactive stance to keep them and everyone around them engaged, they may eventually suffer the same fate. Read More

QuickBooks Online is Pretty Cool, but Doesn't Simplify Overall IT Requirement for SMBs Intuit is doing some pretty cool things with the QuickBooks Online product.  I really like the fact that there are mobile apps available, the product can auto-send reports, form templates can be imported from Wor Read More

Customers rarely forget bad experiences and are twice more likely to talk about them than positive ones. In a nutshell, they are negatively biased.

So, how can a small business turn the situation around? By focusing on that bias to deliver people-centric customer service. And the first step is l Read More

Is Your Family Business Infected with Bad Attitudes? Family members can help the family business by checking their bad attitudes. Family business managers should understand the power of attitudes training in their family business Read More