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CRM, or customer relationship management, is about understanding your customer to deliver them a better service while increasing your sales and revenues. Read More

It's Wedding Season! Yes, its the kind of excitement and passion you need in your social media marketing. The kind that has Vince Vaughan screaming in his office in the classic movie Wedding Crashers. It may be juvenile, but it's his passion and he's dedicated to being the best. Read More

The university world calls it ‘publish or perish’ and while I wouldn’t go that far, a blog can be a great way to promote your business, boy band or just yourself... and how? Read More

As more people are venturing into the world of social media, Facebook has remodeled itself into fulfilling both personal and professional needs of its ever growing user base. We all know how Facebook Fan Page works strategically as a publicity tool. Read More

How is this possible? How are Chris Brogan and Jason Falls beating Oglivy Interactive, BBDO, Campbell-Ewald and the like for big-time interactive marketing and social media clients. How is Jeremiah Owyang and Altimeter Group beating Forrester and Gartner? Read More

It's been the retailing story for years--and new research says it still is! Yes, online sales continue to soar, recession be damned. We were all probably at least vaguely aware of this phenomenon but to see it in such stark numbers astounds anew. Perhaps the most eye-opening figure of all is the average amount that an Internet shopper spent last year: $1,006.50. Read More

Bloggertone is teaming up with BizSugar to bring you the Sugartone Sweet Business Blogging Contest. This contest helps give your articles extra online visibility and rewards your social networking. The Sugartone Sweet Business Blogging Contest is an opportunity for you to win prizes to help you promote your business. Read More

How would you describe culture in one word? Here are some great definitions of culture taken from Cross-Cultural Twitter Interviews of cross-cultural and international people on Twitter Read More

Rupert Murdoch became the owner of his first newspaper, the Adelaide News, at the ripe old age of 22. Today he owns 170 newspapers, including the crown jewel, the Wall Street Journal. He explains why the Wall Street Journal's circulation has grown since September 2007 (a month after Murdoch bought it), while the other ten largest newspapers in the U.S. have shrunk. Why? The answer may surprise Read More

Campaigning for the Small Business Plan that he announced during the State of the Union, Obama has been stressing the need for Read More