It must have happened to you: you’re working in a software and suddenly you don’t know how to proceed.
You know what you want to accomplish, but you’re not sure on how to reach your goal. Other times, whatever you’re trying to do simply doesn’t work.
In many cases, you look around and try to find a question mark somewhere that will link you to support.
At that point, you might be disappointed to find out that the only way you have to solve the problem is being redirected to a forum.
A Revolutionary Way for SaaS Customer Support to Help Users
Posted by swarmcontent under Customer ServiceFrom https://blog.userlane.com 2226 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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