“The customer is always right” is a kernel of received wisdom that has stood the test of time—and will likely remain with us for many years to come. Of course, customer service is essential to the success and viability of any service-oriented enterprise, and no manager who fails to prioritize this dimension of day-to-day business can expect to keep h/er job for long.
Actually, The Customer Isn’t Always Right
Posted by corpcentre under Customer ServiceFrom http://blog.corporationcentre.ca 3090 days ago
Made Hot by: centrifugePR on November 14, 2015 7:53 pm
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