Multi-channel customer service is one of the new marketing ‘buzz words’ that we have inherited along with the internet era.
Businesses are told that they need to be multi-channel to thrive. But what does multi-channel customer service mean in practice?
Excelling at Multi-Channel Customer Service
Posted by seltzer04 under Customer ServiceFrom http://www.sbmarketingtools.com 2880 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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