In the film 'Enter The Dragon' Bruce Lee demonstrated the 'art of fighting without fighting' in which he shrewdly avoided a conflict by not allowing it to happen in the first place. The same idea could be relevant for small businesses who rely on customer service.
The Art Of Fighting Without Fighting— And Good Customer Service
Posted by
Empica under Customer Service
From http://marketingdonutblog.co.uk 5424 days ago
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