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Tips on providing excellent customer service when problems arise with customers

Tips on providing excellent customer service when problems arise with customers - http://zanmarketing.com

Posted by ZanMarketing under Customer Service
From http://zanmarketing.com 4966 days ago

Here are some simple "dos and don'ts" when handling complaints from customers. These tips will keep you out of hot water and customers smiling.

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Comments

Written by ajayjoya
4965 days ago

i found the "The Right Way" part most impressive and liked too much. thanks

- 0 +

Written by businessavante
4966 days ago

I especially like the 2nd to last bullet point about not blaming a co-worker publicly. That only embarrasses everyone else within ear shot, not to mention the company.

businessavante

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