Here are some simple "dos and don'ts" when handling complaints from customers. These tips will keep you out of hot water and customers smiling.

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Written by ajayjoya
4456 days ago

i found the "The Right Way" part most impressive and liked too much. thanks



Written by businessavante
4457 days ago

I especially like the 2nd to last bullet point about not blaming a co-worker publicly. That only embarrasses everyone else within ear shot, not to mention the company.

businessavante



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!