You should move your call center to the cloud. Yeah, yeah, I know you’ve heard it before. Lots of times, even. But you still haven’t made the jump. Why is that? I’d guess you feel adrift in the world of cloud computing. You’re overwhelmed and confused about the number of tools out there, and by all the vendors absolutely convinced that they’re the key to your call center salvation. What if they’re wrong?
Tools for your Cloud Call Center
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 3486 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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