Chances are that you are already working hard to make your customer service experience smooth and speedy. But are you trying to make it consistent too? Inconsistency can drive your customers to distraction. Here are a few examples of what can go wrong.
Why Consistency Should Be a Top Customer Service Goal
Posted by
stepbystepmarketing.com under Customer Service
From http://www.stepbystepmarketing.com 4258 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
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