You can’t overestimate the importance of customer retention. Loyal customers are likely to buy more often from you and spend more money on each purchase. Plus, keeping customers costs less than continually acquiring new ones.
A 5% Increase in Customer Retention Boosts Profits Up to 95%
Posted by stillwagon428 under SalesFrom http://smallbiztrends.com 3513 days ago
Made Hot by: ObjectOriented on September 18, 2014 5:40 pm
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