If a guest has a bad experience, 95% of them are likely to tell someone about that experience. Far fewer people are apt to tell someone about a good experience. What are some best practices for dealing with a negative comment or post on your social media channels?
How to Handle Negative Social Media Feedback
Posted by
divahound under Social Media
From http://divahound.com 3263 days ago
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“Gaurav Kumar: I am a former purchaser, so I am interesting in this area. I...”
“Gaurav Kumar: You are right about that. I could give a piece of advice...”
“Gaurav Kumar: Have you tested some other tools?
All the Best,
Martin...”
“Gaurav KUmar: Keep us posted! :)...”
“Dan: The post title is attention grabbing! ;)
All the Best,
Martin...”
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