In Part I the focus was on making a positive first impression. Let's move forward to our next set of touch points. You've made a fantastic impression on your next customer and they've been learning more about you by subscribing to your email list, reading your blog posts, downloading your ebooks, and interacting with you a bit on social media. They’re ready to make the leap and talk with you.
How will they get in touch?
Creating Superior Customer Experiences-Part II
Posted by lkpetrolino under StartupsFrom http://www.365daysofstartups.com 4632 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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