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In a blog post this morning by Kevin Rose, it appears as though Digg has cut roughly 10% of their staff. Layoffs have been made to around 12 employees, and it was difficult on the entire staff to part with many members Read More

Don't burn your bridges when you leave your job. I see great candidates with super experience destroy their relationship with a company when they are made redundan Read More

Often we can go a direct path to a goal or objective thinking we are doing the right thing. Sometimes it's better to sit back and look at alternatives first. Look at the choices - direct is not always best Read More

We probably mostly agree that experience is based on the past, therefore when someone comes up with a new idea, if you strip it down, it will be based tightly or loosely on something already created Read More

A few weeks ago I submitted a post on the correlation between confidence and success, and was surprised to find how many responded and expanded on this concept. This post is a follow up as such, and discusses the impact of beauty in the world and how it affects our success rate and confidence levels Read More

“What companies do you think of when I say Excellent Customer Service”? People answered, LL Bean, Disney and Ritz Carlton. All 3 great answers but I wondered aloud why none of them mentioned their own companies?

If you focus just on the interaction of the sale, you will never focus on the experience the customer has around the sale. From the moment they contact your business and all through the process, there are things that you have to focus on or else they could derail that sale and customer retention .
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Okay it’s competitive out there. That said... there are jobs. So if you are prepared to put the hard work into your job search success is likely to follow Read More

Being able to communication clearly and confidently is an important skill that all managers and leaders must have in order to be successful.

Poor communication costs businesses time, money and eff Read More

Is the biggest challenge for business staffing, or cash flow, or finding customers? Or is the biggest challenge for business not actually understanding what business they are in, in the first place? Read More