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Simple steps. Make the customer know you care. Organize your business around that one principle. Read More

When it comes to background checks, employers should be aware of the reasons for performing a background check, what basic information to request, and what legal boundaries exist to protect an employee's privacy. NFIB discusses this topic. Read More

Nearly 90 percent of discrimination charges are discharge-related. The reasons are obvious: Terminations cause hard feelings, create economic need, and destroy feelings of loyalty, says today's expert. What can HR do? Read More

Smaller businesses can optimize processes by focusing on what's core to their success. Online outsourcing and collaboration services enable smaller businesses to do just that. Read More

If you believe human assets are your number one asset, you need to read this article in Business Week. Read More

Advice from your peers in other industries can provide new perspective and immediate solutions to pressing problems. Steve MacGill, CEO of Peersight Online, discusses why in this guest post. Read More

Activity defines the person who is willing to put in time, but not willing to engage himself. Productivity defines the person who is fully engaged in what he is doing, and not just at the office, but in life. Read More

Harnessing the power of brainstorming in business. Read More

NFIB began promoting "The Faces of the Healthcare Crisis: Small Business in America," a collection of stories that profiles small business owners on the frontlines of the healthcare crisis, to Congress before recess. NFIB is taking these stories to Congress and the next Administration to ensure the needs of this important constituency are fully Read More