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There are three applications that comprise the PhaseWare Tracker Platform: PhaseWare Tracker (which comes in two flavors: on-premise and on-demand), PhaseWare Event Engine, and Self-Service Center. Tracker enables you to track and manage tickets across the support lifecycle. The Self-Service Center Read More

Podcasting is back in a big way, and Dean Dwyer has 5 reasons to start including it in your content marketing strategy. Read More

In the following post you’re going to learn some of the most powerful and safe link building methods to use in 2013 beyond, completely white hat and straight forward to implement. Read More

This is a comprehensive guide to Gravatar, why it's important and why you should start using it today. Read More

NanoLight, the world's most energy efficient light bulb, is most probably THE solution to your small business' electricity cost cutting regime. Read More

Everyone knows that the speed of the blog is taken into account when ranking pages in the SERPs. There are various ways to speed up your blog by using CDNs and plugins. In this post, I will be discussing 3 best free services that you can use easily to speed up your WordPress blog. Read More

This is a guest post by Robert Brandl – more on Robert below.
Many website owners are turning to live chat to support customers, close leads and understand more about buyer behavior. If these things are important to your business then this guide is for you. Read More

Location based marketing takes many forms today. If you have a business that relies on local traffic or local customers, it is a subject you need to know more about. With interesting infographics and links to the latest research, this post tells you more about what may be the most important kind of Read More

What makes a great marketing email? I've dissected messages from some of the biggest content marketers around and outlined what elements they are doing correctly (and not so much.) Read More