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With its ability to lower the cost of voice applications and spur additional deployments, open source VoIP could be the solution smaller businesses have been looking for. Read More

Raising money for starting your own small business and defining what venture capital is. Read More

The 10 commandments of negotiations here apply to every negotiator, deal maker, mediator, lawyer or simply anyone who's trying to negotiate something. To be real successful in negotiations, you need to invest and reinvest time to prepare ahead and adopt skills to help you improvise on the spot. Read More

Take a look around your office—what do you see? The traditional mix of memorabilia, photos from company golf tournaments? But you probably don't have a poster of the Sex Pistols above your desk. And Amantha Imber of Inventium says its deviant imagery, or something of similar shock value, might be just what you need for optimum brainstorming. Read More

What prevents you from being a great innovator? Not much. Innovators by and large aren't creative geniuses gifted with da Vinci-like talent. It's not what they ARE - it's what they DO. They do these seven things you most likely do not. Read More

Small businesses say years of crushing health care costs have them backing major changes this time around. The NFIB helped derail President Bill Clinton's effort to overhaul the health insurance system during the 1990s. Now, small companies with an average of 10 workers are bearing the greatest burden of insurance premium increases, which have gr Read More

While every business has a bank, few have a banker. That's because bankers are too often seen as obstacles standing between an entrepreneur and the bank's vault. However, small businesses are not doing business with a building — the bank — they are working with people — the bankers. So forging a relationship is crucial. Read More

Article discusses new ways to get USPS discounts along with how to negotiate with shipping companies. Read More

Text analytics -- a general term for the mining and interpretation of written words -- has been used for more than two decades, most notably by the defense industry. However, today it is marketers who are increasingly turning to text analytics to mine information from the mountains of customer data they've accrued from customer-service surveys, e Read More