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We've been hearing rumors about a tablet from Microsoft for lo these many months; however, we're hearing that Microsoft CEO Steve Ballmer himself is getting Read More

Everyone online these days is encouraging you to create content, but with a constant demand for fresh ideas it can be a bit tough to come up with topics to write about day in and day out. I have a few sources I turn to consistently for inspiration, but today I’m going to reveal what for some Read More

I’ve written about the topic of referrals a bunch this year, but you get that, right – I mean, I wrote an entire book on the subject called The Referral Engine. (Hint: It fits in most small business owners stockings!)
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Last week, Tim Wu challenged me to another, longer debate about the future of the Web. His new book, The Master Switch, argues that every time there is a major communications innovation, a handful of big companies find a way to close it off, keeping the future spoils for themselves. That hurts incre... Read More

This guest post is by Andrew Knibbe of Flippa. When most of us think of blogging, we think about starting ... Read More

Tagging people or products in facebook pictures and status is the best way to advertise your products. It is a very new method but catching up fast because of the market penetration. A tag which is funny will be liked by tones of people and there is no better way to advertise your content.

If y Read More

Over the past few weeks, I’ve been mulling over ideas on Lean Selling----no not what you think.  Every sales organization I work with is lean—cutbacks have Read More

More then ever what your customers want is an answer to their questions; that of course is the best thing that you can provide the customer, but at times your customer service/support reps are going to have to put a customer on hold, get back to them later or simply say no because after all we can’ Read More

How do you start to differentiate your small business brand vs. your competition?  Connie Steele describes how to use "emotional benefits" versus "functional benefits" to take your small business up a notch. Read More