Companies with over one thousand employees cited three main challenges to engaging customers on social networks. Getting management buy in was chosen by forty percent of those respondents. But the two answers selected most were determining appropriate key performance indicators/metrics (51%) and understanding customer expectations (49%). And while understanding customer expectations was the most cited challenge at companies with fewer than fifty employees at 60%, developing key performance indicators and metrics fell way down in importance to 15%.
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Introducing The Social Customer Engagement Index
Posted by ShashiBellamkonda under Customer ServiceFrom http://thesocialcustomer.com 5205 days ago
SCORE Women's Success Blog
Posted by ShashiBellamkonda under Customer ServiceFrom http://womensblog.score.org 5205 days ago
The Art of Retaining Customers What does it mean to have a customer-centric business? It means much more than the old adage about how the customer is always..
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Flip Mino Camcorder Product Review
Posted by JasonKienbaum under Products and ServicesFrom http://businessdonenow.com 5205 days ago
The super-simple, super-portable Mino makes it easy to capture and share high-quality video anywhere and everywhere. Its sleek, pocket-sized design—complete with touch-sensitive, backlit buttons—allows you to take Mino with you everywhere you g
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Stand Out from the Crowd – 7 Tips for Creating a Marketing Message that Sticks
Posted by businessdotgov under MarketingFrom http://www.allbusiness.com 5205 days ago
What’s your business marketing message? What do you tell your customers about your company, what it does, and why they should do business with you?
Here are seven steps you can take to develop a marketing message that grabs the attention of your customers, speaks to them, and promotes action Read More
Here are seven steps you can take to develop a marketing message that grabs the attention of your customers, speaks to them, and promotes action Read More
Investment and Interactive Meets in United Kingdom
Posted by harjeetsingh under FinanceFrom http://www.oifc.in 5205 days ago
In an effort to maximise the engagement of the resourceful Indian community settled in UK with 'Opportunity India', the Overseas Indian Facilitation Centre (OIFC) in association with the Ministry of Overseas Indian Affairs, the Indian High Commission in London, and the Confederation of Indian Industry (CII), hosted an Investment and Interactive Meet in London, on June 21, 2010. The Commonwealth Business Council (CBC), GOPIO International, UK India Business Council and Gateway Asia were the official partners of the Meet.
United Kingdom is the home for nearly 1.4 million overseas Indians with over one-third located in the heart of the region, London. A phenomenal mix of Indian professionals, technocrats and businessmen serve the economy of UK and continue to be recognised as India's dynamic brand ambassadors, portraying India's image wherever they go Read More
United Kingdom is the home for nearly 1.4 million overseas Indians with over one-third located in the heart of the region, London. A phenomenal mix of Indian professionals, technocrats and businessmen serve the economy of UK and continue to be recognised as India's dynamic brand ambassadors, portraying India's image wherever they go Read More
Boost Your Customer Acquisition by Putting a Stop to Your “Lead Collection”
Posted by B2CMKTG under SalesFrom http://www.b2cmarketinginsider.com 5205 days ago
“Cost-per-lead” – That’s a frequently-heard term in the digital marketing business. There’s only one problem. It doesn’t really mean much in terms of customer acquisition. A business can be swimming in leads, and still go broke without a successful way to determine which of those leads are valuable, and then convert
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Social Media for Professionals
Posted by pathenry123 under Social MediaFrom http://smallbusinesscommunity.blogspot.com 5205 days ago
A reader commented on Wednesday's post about how I've been using social media, and he included a link to a business oriented website that I've never heard of: http://biznik.com. I decided to sign up for it when I read the following on their website
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Overpaying the Government in Taxes
Posted by bloggertone under FinanceFrom http://bloggertone.com 5205 days ago
Income taxes are the single largest expense that a small business owner will encounter. This amount is often larger than their home..
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Lightspeed Magento Module improves user experience and aids SEO.
Posted by djholladay under TechnologyFrom http://blog.delorumcommerce.com 5205 days ago
In April Google announced that they are officially considering page load times as part of their algorithm. Google decided that this is important because users spend less time on slow sites, and quick page load times make happier users. From an SEO standpoint load times don’t carry the weight of relevant content or incoming links, but in competitive keywords, load times can give you an edge on the competition. According to Google any page load slower than 1.5 seconds is slow
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The Customer Service with a Toll Free Phone Number
Posted by ethancays under TechnologyFrom http://www.legaltollfree.com 5205 days ago
Getting good client and customer service is not possible without the use of a toll free telephone number. A toll free customer service number can help the business gain a professional corporate image
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