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Salespeople don’t sell product or services; they sell outcomes. Successful salespeople manage these outcomes for their clients and their companies, ensuring that they achieve the results and the outcome that they sold. Follow these steps to better manage your client’s outcomes. Read More

As you've probably heard, Burger King is experimenting with "Burger King Beer," in Miami, Florida... Maybe it's time for Burger King executives to invite their franchisees over for one. (A Beer!) Carrolls Restaurant Group is a tiny Burger King franchisee,... Read More

Entrepreneurs, in fact everyone, loves their own business ideas. But before starting a business on those ideas it makes sense to test them - here's how. Read More

Amongst the local universities in Singapore, there’s only one that caught my attention; Singapore Management University (SMU). With the rise of popularity in using social media, SMU took that in their stride and naturally went on to set up a Twitter and Facebook page account; SMU Admissions and @SMUadmissions respectively.
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If you want to sell more, give yourself more time to sell. Not very hard, not very high tech, although technology can help. But mostly it's down to actually doing things in the right proportion at the right time. Read More

I got off the phone with the assistant "director," of this local tutoring franchise business, and felt really embarrassed. I couldn't believe that we were both in the same industry. The franchise industry. Here's how one five minute phone conversation... Read More

This week Google launched its newest offering- the Google Apps Marketplace. Google Apps Marketplace provides a great opportunity for small businesses, both buyers and sellers. I'd like to highlight a few of the apps that caught my attention. Read More

Over the past few months, as we work through “The Great Recession” lots of noise in the press and in the halls of government has been made regarding the power of small businesses to create jobs. Historically, companies with fewer than 500 employees accounted for 64% of net new jobs created between 1993 and 2008, according to an SBA analysis of Labor Dept. data. As a result, small businesses and s Read More

Any business that uses a website with online services to do business with their customers are concerned about security. Read More