I've just read a really interesting article in PR News about how listening to and engaging in social conversations online is the key to customer relations success. I totally agree with the argument and am constantly telling my clients that tapping into potential and existing customers' 'thinking' is one of the most powerful pre-sales tools you can
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Improving Customer Experience Using Social Media
Posted by andynew under Social MediaFrom http://community.zdnet.co.uk 5587 days ago
Socialnomics: 'Social Media is bigger than you think'
Posted by andynew under Social MediaFrom http://news.cnet.com 5587 days ago
The Socialnomics-Social Media Blog has compiled a comprehensive list of stats from all kinds of sources to prove that "Social Media Is Bigger Than You Think."
Watch the video after the jump.
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Business Social Media Benchmarks: Study on How Businesses Participate
Posted by skarasic under Social MediaFrom http://www.surveygizmo.com 5587 days ago
Business.com is doing a study of the business social media landscape. Take survey to include your business and get free report.
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Social media: You have to be there
Posted by biancaaquino under Social MediaFrom http://www.bizjournals.com 5588 days ago
Think how successful business people got connections and built relationships in the 1940's, 1950's, the 1960's, the 1970's, etc. I'm talking WAY before we had Twitter, Facebook, YouTube, etc. etc. I'm talking way before computers. Hey, I'm talking even before Bill Gates was born!.
To build success in business, you have to build quality rel
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How to use LinkedIn for small business
Posted by ShawnHessinger under Social MediaFrom http://blog.linkedin.com 5590 days ago
These four posts from the LinkedIn blog tagged "small business" provide some great insight into how to use LinkedIn for small business. From optimizing your profile to attract businesses from within and outside your region to helping small businesses reach global clients to changing the way small companies do business to general tips for small b
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Social networking finds potential in internal business
Posted by andynew under Social MediaFrom http://www.masshightech.com 5590 days ago
While the corporate world continues debating the business value of social networking tools such as Twitter or Facebook, their use within the corporate walls continues to proliferate, where they are now migrating from marketing to HR, particularly for employee recruiting.
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Even with social media on the rise, SEO is not dead
Posted by andynew under Social MediaFrom http://www.brafton.com 5590 days ago
With the increase in the number of people using social media to help increase their online presence some have said there will be less of a need for search engine optimization (SEO), but at the SES San Jose conference this week the assessment was that SEO is not dead.
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Social media tools can help effective businesses communication
Posted by andynew under Social MediaFrom http://www.bcs.org 5590 days ago
The use of social media tools in the workplace can help businesses to collaborate more effectively with clients and their own staff members, a public relations expert has claimed.
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Balancing Client and Social Interactions in Social Media
Posted by andynew under Social MediaFrom http://kylelacy.com 5590 days ago
I was recently asked by Duncan Alney from Firebelly Digital on a recent Hoosier PRSA blog post to detail how I balance client interaction with social interaction in the social media realm. Here is the question:
“BTW Kyle - perhaps you should share with those that don't know - how you balance client and your own social media interactions. I kn
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3 Steps to Being Productive in Social Media
Posted by biancaaquino under Social MediaFrom http://kylelacy.com 5592 days ago
Everyone loves social media. That is not the issue. There is really one huge issue that keeps individuals from using social media and that is time. Time can be an ugly thing if you are not productive with the tools and time given to you. How are you productive and manage your time effectively? I use the four-touch point model.
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