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With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect. They tel Read More

As a business consultant and a mentor to many entrepreneurs, I am convinced that continuous learning is a mindset and a skill that defines the most successful business leaders. When you put learning at the center of everything you do, you validate your relationships, encourage improved engagement f Read More

Unlock entrepreneurial success in the digital age! Learn from thriving startups about disruption, innovation, teamwork, and technology. Read More

As a business advisor, I am no longer surprised that every new business founder believes the hard part is creating the first product and the business. Perhaps luckily, they have no idea that scaling the business and maintaining vitality as a mature business is even harder. What most often kills a b Read More

After many years as a mentor to aspiring entrepreneurs, and an investor is a few, I seem to hear the same qualms and stereotypes more often in these times of rapid business change and global competition. In my opinion, now is the time to run after the huge new opportunities out there, rather than w Read More

In my years of experience as a business professional and consultant, I have often seen and heard unfortunate examples of physical and emotional burnout which limited the careers and success of peers and executive leaders alike. Others actually seemed to thrive in stressful roles, or even ordinary j Read More

As a business owner, your key concern is generating income for your online business to become one of the successful online business owners.

Taking care of business is just one of the skills needed for an online business owner. Most successful online business owners have to wear many different ha Read More

During my experience in business, I have met or worked for many executives who are strong and recognized leaders, and dealt with others who have similar positions and titles, but are unable to lead effectively. The differences always seemed more mental and emotional, rather than skill or experience Read More

As a business advisor, one of the most disheartening things I see in business today is a serious lack of commitment at all levels, consistent with various global engagement surveys, finding that less than twenty percent of workers fully engaged in their job. I see people walking around every day li Read More