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And if you have personal passion that’s great, but business success, not personal success is about generating revenue. Period. Hard to hear, I bet, but Feisty Ann needed to say it.

So it’s 4Q FY2010, (that’s business lingo) what will you change to be a passionate revenue generator in your busine Read More

Many of us have clients who are annoying, cheap, stupid , high maintenance or some combination thereof. As a new business owner, we are often stuck with these clients because we need them. However, we look forward to the day when we will have the thriving business that we so deserve, and fantasiz Read More

Not long ago, I was in a conversation with the CEO of a professional services company. His team was struggling with getting into the customers and engaging them in conversations about their solutions. “They just don’t want to talk to us about our solutions!” he said. “How do we get them interest Read More

These days as companies and individuals continue to publish more in-depth information online, valuable insight can be gained by simply taking the time to track what, where, and how your competitors are posting, advertising, and interacting with their customer base online. As we all sit back and go Read More

TJ McCue founded Sales Rescue Team in 2008 as a pay-it-forward lab giving website owners advice on how to improve their design, copy, and the sales path customers follow. Here are more than 6 Tips you can use today to improve your site and track your success. Read More

Every seasoned marketer knows that it’s not how many people are on a list, it’s how well people respond. A great way to improve response rates is to segment subscribers so they only receive relevant messages from you. Read More

Let me share with you a page that provides an excellent example of first-rate customer engagement — The Monster Factory. From the monthly monster giveaways to their wacky videos, they clearly get it. Read More

Effective customer communication is about talking to them in their language. What is the impact that your project is going to have on their business? Talk in their language and not that of your business. Read More

This week’s "Friday Bits" menu includes: John Jantsch’s small-business trends for 2011 • Factors that affect the value of your business • The best blog post I read this week • The funniest tweet I saw this week • Your shot of “botpreneur.” Read More