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Read this post, which sets up the case for small businesses to find opportunity in assisting efforts to stop the flow of oil and clean up the Gulf Coast, and then add your thoughts to a related question on LinkedIn Read More

AC/DC’s decades of continuous success, millions of record sales and incredibly loyal fan base that spans generations could probably be the basis of a business school case study – just maybe not at an Ivy League school! This is a post for small businesses on what lessons they can take from AC/DC’s years of success Read More

Wondering where to begin with your SEO campaign? Start applying the lessons learned from your PPC success Read More

It is one of the biggest questions you will hear in any open forum on Social Media: Which department owns social media? It is a main topic that I will be covering at a panel discussion with the PRSA on June 8th in New York. But I wanted to outline my thoughts here and summarize some of the key sides of the debate.

While attending the SocialMediaPlus conference in Philadelphia on May 25th, I listened to the famous Frank Eliason from @ComcastCares. In his purely interactive session, Frank received this question: Do you see social media creating a convergence of marketing, PR, and customer service? Frank answered that he did not believe these areas would “converge”. Read More

Customer relationship management is all about understanding your customer. Through customer understanding, your business can deliver successfully and profitabl Read More

Have you ever badmouthed your competition? Here are 4 rules to remember so that you keep a positive attitude towards your competition. Read More

Knee-jerk regulations proposed by the US government could crush funding for smaller businesses. Do you want civil servants deciding if your business is fund-worthy? Read More

Claiming your venue on foursquare provides business owners with a ton of benefits. Access to foursquare Stats is one benefit. Do you use foursquare Stats Read More

It was recently announced by GetJar; the world’s largest cross platform app store, that the web and mobile messaging service provided eBuddy has surpassed the 50 million download marks for its eBuddy Mobile Messenger app. At the time of writing this article, the number shown stands at 50,655,934 downloads up to date. Read More