Businessavante commented on the following stories on BizSugar
Why Your Customers Are Neither “Right” nor “Wrong”
"Hi Bill, I think if I was the business in question, I'd have appreciated Groupon going to bat for me so this person didn't tell everyone they knew there was a health code violation when it was in fact a building permit on the door. I say Groupon dropped the ball - badly. Duncan"5 Simple Tips For Customer Profile Success
"Excellent, Susan! I think a lot of start-ups who develop a new product fall into the chasm of assuming their customers will be like them & think like them - after all, they Thought of the idea. Not so - they're too close to it to see who it really benefits. Duncan"Subscribe
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40 tips for using twitter effectively
"Hi Valentine. If you mean browser (I'm tech-averse), I use IE because it easily lets me magnify the image 200% so I can read it w/my aging eyes. Duncan"