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Are you using employee benefits as “bait” to lure, land and retain workers in your small business? After a few years in which employers downsized benefits to cut costs, Metlife’s 10th annual Study of Employee Benefits Trends found that more and more employers are realizing that benefits are more im Read More

How badly do today’s employees want to work virtually? An overwhelming 89 percent of workers in a new survey by project management platform provider Wrike said the ability to work virtually is a crucial fringe benefit in a job.
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Good news for small business owners: Consumer confidence is rising steadily, according to the latest Executive Briefing from BIGInsight. When asked how confident they were in chances for a strong economy, more than a third of consumers polled (34.8 percent) said they are very confident or confident Read More

The biggest tech gathering of the year, South By Southwest, introduced, shared and tested new ideas earlier this month. That’s where companies try to make a big splash and gain staying power. But, not all the ideas can survive and most of them fade into obscurity. I reached out to Shashi Bellamkond Read More

Good weather in most of the national, along with an increase in in consumer confidence, mean Easter holiday spending is projected to rise substantially from last year, according to NRF’s Easter spending survey, conducted by BIGinsight. The survey found Americans will spend an average of $145.28 on Read More

Do you use referrals to build your business? If not, you’re missing out. A new study by small business community Manta.com found referrals are the number-one way small business owners find and form beneficial relationships that grow their businesses.
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So what can dealing with a toddler teach us about delivering better service to our customers? I’d like to share a few observations that I’ve garnered from my life with my spirited daughter. Read More

I’ve discovered Curry’s Auto Service, a local small business that carries on a conversation extremely well with the community and customers via a blog, Facebook, and Twitter. They even take pictures of cool customer cars and post them on Twitter!

Curry’s Auto Service has locations across Norther Read More

One of the great panels that I attended at SXSW last week was about companies that are focused on the user experience as a primary aspect of their business model . . . but it included many useful tips for any business about how to leverage the online user experience for greater success. Read More

Are you considering buying a new iPad for your small business? Maybe you already braved the crowds at an Apple store a few weeks ago, or perhaps you’re on the waiting list. If you’re still on the fence about buying an iPad (or iPads) for your business, check out this post I wrote last year about ho Read More