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Choosing a CRM is no small task, and you must make sure you pick the best one for your needs.
The first step is to determine what your goals are and how an enterprise CRM will help you meet them. Your goals will help you create lists of must-have features and ones you can live without.
These are Read More

Social media templates can be your best friend in a crisis and a helpful, time-saving tool on better days. In this post, we’ll go over why and how to use social media response templates. We’ve also provided a free download that includes templates for various scenarios. Read More

As your cloud stack sprawls ever taller and your system more interconnected, the greater the number and likelihood of risks and vulnerabilities appearing Read More

We’ve all heard the plaintive cry of the frustrated shopper stuck in customer service purgatory: “I just want to talk to a real human!” It’s a relatable sentiment, but one you can expect to hear less and less of in the years ahead. AI-powered automation is becoming increasingly sophisticated and he Read More

Dependency graphs help you manage code and applications better. How so? In any large application, the codebase becomes gnarled and difficult to manage. To achieve a high-level view of the components, you need to abstract the codebase. Read More

The reason we don’t rush to production is the tedious and slow process of fixing production issues. But this creates an overly complex multi-branch support structure that ends up making matters worse.

If we can debug quickly in the production and fix right away our overall stability increases wh Read More

Learn how we debug our backend servers and provide fast updates without breaking deployments. Read More

Quality management engineers in life sciences manufacturing sometimes use the terms Quality Control (QC) and Quality Assurance (QA) interchangeably. However, the two terms are quite distinct. Read More

Nearly three-quarters of consumers say they won’t even bother engaging with marketing content that isn’t personalized for them.
Personalization can produce an eightfold increase in clickthrough rates. The effectiveness of personalization is undeniable, but scaling it to serve your entire customer Read More

Cloud security tools break down into six primary categories that fulfill a particular role in protecting cloud databases, applications, and containers.

This article will help you make heads and tails of what different tools can accomplish and suggest some tools you might want to try. Read More