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4 Rules of Thumb for Fiscally Fit Business Most folks who start a new business go in to it with a rather naïve belief that a good idea, product, service and/or group of people can be successful just because their idea, product, service or people are good.  Unfortunately, that isn't’t the reality of Read More

Servicing Fundamentals: Are Vertical Software Products Becoming Obsolete? As mobility and the Internet continue to drive changes in how people interact with technology and each other, businesses are finding that the compelling arguments presented by many cloud service providers are tough to ignore. Read More

Accountants and Small Manufacturers: Getting in Front of the Ball There’s a lot more to accountability in a manufacturing or inventory-based business than simply keeping track of money in and money out.  Particularly in an economy when nobody can afford to build or stock products too far ahead of d Read More

Accounting Professionals: It’s Good To Be Sticky You’re a professional services provider, perhaps an accountant.  Your client is a growing business, and they came to you to prepare the corporate tax return.  After several years of faithfully performing this service for your client, you send them th Read More

4 Rules of Thumb Regarding Workers Compensation Insurance Compliance for Employers In two previous “4 Rules of Thumb” articles, I discussed a few things that businesses can do to create the best possible environment for engaging new customers and providing quality service (4 Rules of Thumb for Busi Read More

Intuit Hosting Program Website Goes Live Intuit’s official website supporting the Authorized Host for QuickBooks program is now live.  The new site located at IntuitHostingProgram.com, provides information about Intuit’s QuickBooks hosting programs and providers, and outlines the program benefits f Read More

Is it Cloud or is it Desktop? There are a few realities that users of purely SaaS-based solutions are finding, and among them is that most web-based applications don’t readily integrate with the desktop – and the desktop is still where a lot of the real work gets done.  Yes, users are increasingly Read More

4 Rules for Building Service Customer Loyalty Every business owner knows that it’s important to retain the business of good customers, because those good customers will turn into referrals and more customers.  What many business owner’s don’t know is that building customer loyalty – the repeat and Read More

Lawyer Immunity from Delivering Customer Value is No More All indications are that business and revenue growth for law firms is no longer a function of head count.  As with other professional service providers, lawyers are experiencing increased competition from a variety of new sources, and client Read More

Growing Up: Software buying decisions throughout the business life cycle There are two certainties in life – death and taxes. While both are unavoidable, at least the taxes issue can be managed. Managing taxes and business finances in general takes detailed information. Considering how most small b Read More