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Migrating Business Data to the Cloud When businesses elect to have their desktop applications hosted in the cloud with a hosting service provider, they are also electing to have their data hosted with the provider.  This point is not always obvious to non-technical users and those unfamiliar with t Read More

A Higher Level of Customer Relationship Management: Building Closer Customer Relationships Most businesses recognize the importance of creating a quality experience for customers doing business with them.  The thing that many business owners overlook is how their internal workflows and information Read More

Client Experience and Perceived Value: It’s Looking Cloudy for Accountants Working with Small Business Every day it seems there is another professional accounting or bookkeeping firm asking questions about now to get new clients for their new “online accounting” business.  Most of these professiona Read More

Why Accounting in the Cloud? Business owners and managers need to keep close control of their financial data.  They need to know where they stand at all times, and having information available to make business decisions is essential.  When the financial information is in the office but the owner is Read More

Efficiency and Value with Cloud Accounting For some accounting professionals, the problem is finding a way to provide services that are valuable to the client, and doing it in a way that makes it profitable for the provider.  Outsourced and online accounting models are the answer, employing innovat Read More

The Productivity Paradox: Accounting for Returns on IT Investments There has always been somewhat of a struggle between the IT department and “management”, much of the difficulty existing with the need to demonstrate clear returns on investments for IT purchases.  Unfortunately, expenditures in inf Read More

Degrees of Success: Improving Productivity and Performance through Process Automation Few businesses use just one solution to get all their work done.  In most cases, the business must at least communicate, produce information and account for financial activities – and each of these functions has a Read More

Security and Users: Change is the Only Constant Managing user accounts and access to business IT assets is challenging, particularly as cloud and social computing models introduce new wrinkles in security and identity management. Information has become "mobile" along with the users accessing it, ye Read More

Accounting, Technology and Small Business – The Best of 2013 from CooperMann It has been an eventful year, hasn’t it?  With the NSA lurking about collecting data, innovative new approaches to information and identity theft emerging almost daily, and complete turmoil in the IT services industry chal Read More

‘Tis the (Filing) Season - eFile 1099 Online Every year-end brings with it not just the holiday spirit, but also the underlying dread felt by small business owners – a creepy and back-of-your-neck hair-raising feeling associated with annual business tax reporting and filing.  That old saying about Read More