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If you’ve recently completed a Standard Operating Procedures document (SOP), you may be tempted to roll it out without testing it. After all, you put a lot of hard work into it, right? And there’s no way you made a mistake by failing to recognize a skipped step or issuing unclear instructions. Read More

Want to generate qualified leads, close more deals, and increase revenue? Here you can use these 14 tips for effective digital marketing agency growth!
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A re-designed change management model that brings change management into the 21st century. A new human-centered organizational innovation model. Part 1.

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This week’s episode Season 2 Episode 2 of The Get Automated Podcast your host Kelsey Bratcher breaks down how to go from standard business processes and standard operating procedures to full out automation. Mapping processes out via flowcharts, outlines, or just simply making a list. Then how that Read More

If you want to learn how to make money blogging, then you need to learn from someone who already knows how to monetize a blog. This year, I've already made $175,351 blogging on the side of my day job and I'll show you how to make money blogging too (in my ultimate guide to make money blogging). Read More

New York City’s yellow cabs are a universal symbol of urban transportation. A person stepping to the curb, raising their hand, and hailing a taxi is an internationally recognized image of New York’s speed — and convenience. Visitors and New Yorkers alike know the reality isn’t quite as glamorous: p Read More

What can we learn from one of the most tragic disasters of quality management in human history? From QMS basics, to implementation, to continuous improvement - this post has it all. Read More

Universal Modeling Language (UML) is a way of visualizing a software program using a collection of diagrams. That is one of the simplest ways to define it.

In equally simple terms, it is a modeling language used to analyze, design and implement software-based systems. Read More

ISO 9001 certification, while not a necessity, is a badge of honor for businesses wanting to implement a cutting-edge quality management system. Find out what it takes to get certified with this post! Read More

Digital process automation is one in a long list of terms that seems like jargon until you realise just how vital it is to running a successful team.

It’s all about getting rid of the work you shouldn’t have to do. Read More