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Twitter was abuzz during the recent Women Grow Business Twitter chat, which delved into the findings from our 2013 State of Women-Owned Businesses Survey. The chat was a record-breaking success, thanks to the dynamic crowd that participated and the expert insights shared by our two guest tweeters: Read More

Curious about the state of women-owned businesses? We are too . . . and that’s why you’ll want to join us for the Women Grow Business Twitter chat on Monday, February 11, at noon ET! We’ll be discussing the findings from our 2013 State of Women-Owned Businesses Survey, which Web.com conducted in pa Read More

One of the most fascinating things that I find about online shopping is the anonymity that is involved — on both sides. Often, a customer buys from a small business online that they may not know a lot about . . . they buy because it’s the best price, or it’s a specialty product that is not readil Read More

American Express founded Small Business Saturday in 2010 with the goal of helping small businesses get exposure during one of the biggest shopping weekends of the year. In 2011, over 100 million people came out to patronize independently owned small businesses in their community. We’ve heard a lot Read More

It is mid-November, and we are heading into the home stretch of the holiday season. There is the sleepiness of pre-Thanksgiving, and then the full-on rush of post-Thanksgiving shoppers. As you know, this is not the time to plan a strategy for the holidays — holiday planning should really start in Read More

Some of the finest companies in the world have well-defined policies about how to take care of customers. These companies understand the value of treating the customer with respect, and when customers are treated well, they also tend to behave with respect toward your company when you make a mistak Read More

Web.com hosted the #webSMBforum Twitter chat at noon ET on October 30, featuring guest expert Aman Devgan (VP of Marketing at Web.com) and moderator Shashi Bellamkonda (Social Media Swami at Web.com). The Marketing Your Business with Facebook Pages chat was a great success! Participants shared a bo Read More

Last week I had the privilege of going out for coffee with Ken Yancey, CEO of SCORE. If you are a small business or thinking of starting a small business, you should go to SCORE.org and consider using their free counseling services. Read More

Small business owners in the Dallas, Texas, area! If you’re looking for surefire tips on online marketing, then we’ve got the must-do event for you: free Web.com Small Business Forum on Thursday, October 25, at TPC Craig Ranch. As a bonus, each attendee receives 2 complimentary passes to the Web.co Read More

I really love stories about businesses coming up with what seem like ‘far out’ ideas, and making them work, because so often, there is a tendency to try and minimize risk by going with more conservative solutions. Of course, I am not knocking conservative solutions: there has to be a balance betwee Read More