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Take time to build that business and think about the future as much as you think about the present. You want to have a strong and loyal customer base? Take interest in their needs and connect instead of transact. Wanna make money with your business? Remove your focus from money to the quality o Read More

A lot of this still happens in the workplace and in many customer service departments in many businesses. And just because it seems like the norm, doesn’t mean it’s right. Sometimes our first impressions are simply words. And our words can ignite feelings of resentment and hostility. We have to Read More

For some of you, this is a no-brainer kind of question. If we were on a game show, I would guess many of you would hit the buzzer for “planning”. Duh! It makes the most sense. If there’s no plan in place, how can you ever fund the business? But let’s change the scenario a bit ... Read More

If you find that there is a person or two who are going to be more trouble than they’re worth; whether it’s too many complaints, frequent late payments, canceling appointments, too many demands outside your scope or just plain obnoxious, get them out the door as quickly as possible. People who are Read More

I love it when I read articles that share “secrets” about how to gain more followers, become an influencer or expert in your industry or drive traffic to your website or business blog. But have you noticed that all the secrets sound the same? Like you’re getting the same information from every re Read More

NASA's administrator, Charles Bolden, talks about the importance of small business during National Small Business Week and the importance and impact small businesses have had with working with NASA. He also drops a few figures to small just how big of a role small business and companies play in th Read More

How could the same key(s) you use for your life and profession be applied to your neighbor’s life and to his brother’s life and his brother’s boss’ life? In other words, how could there be universal standard for success if we’re all so different and have different aims? Maybe there is no key. Ma Read More

#Hashtags, keywords, categories, and popular related terms… these tags, we like. It’s the association of phrases that drives traffic to our websites and blogs; turns visitors into customers and customers into brand ambassadors. But tagging our businesses, the actual brick and mortar facility in w Read More

You cannot be everything to all people and you surely can’t be everywhere at once. Know your shortcomings, know your limits, but emphasize your strengths. Yeah, you may excel in graphic design and know next to nothing about creating websites. Say so, but also mention the wonderful projects you’ Read More

 I love online small business forum and bookmarking sites.  If you have the time, they are wonderful sources of information.  Other small business owners share their knowledge and expertise related to their respective field and this in turn help aspiring and new small business owners tweak and fine Read More