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“We’re going away for just a couple of days. Do you think you can unplug from the computer, the phone, the tablet or any other electronic Internet connected device that you’re stashing somewhere?”
I said “Yes.” But I thought that I would certainly be able to sneak in an email or two — maybe in the Read More

The article “9 Sales Apps to Help Small Businesses Sell Better” demonstrates how small businesses can sell better by taking the phrase “knowledge is power” to heart.
Now, take your sales results to the next level by focusing your efforts where they’ll have the greatest effect.
The Chinese philoso Read More

Consistency.
The wrong combination of what the small business offers and then delivers can leave a bad taste.
The salt-water taffy candy tasted terrible. It was safe to eat and would hurt nothing but sales. And it was my fault. Read More

Coca-Cola is one of the most recognized brands in the world.
Originating in 1886, Coca-Cola has since gone beyond defining American culture and is produced and bottled locally in almost every country.
How did the company become so popular? Read More

You get up in the morning. You see 100 emails in your inbox and you are checking them on your mobile phone … how do you normally react to them?
Open them? Or spam them?
It usually takes less than three seconds to make a decision. Read More

Productivity is imperative in your small business. It leads directly to profitability.
But productivity means different things to different people.
Certainly it involves effectively managing your team and workforce. It includes things like effective time management and good communications and col Read More

There’s an overabundance of public relations agencies and despite their high costs — or maybe because of them — they’re not trusted. If you do hire one, you’ll get no guarantees.
There are 29 million businesses in the U.S., but fewer than one percent are represented by PR agencies.
“When you come Read More

I read a lot of business news, listen to business reports on the radio, and watch my share of business stuff on TV, so I come across the phrase “take it to the next level” constantly. If as many people took things to the next level as say they will, we’d have our flying cars already.
I simply can’ Read More

Carly Fiorina, former CEO of Hewlett-Packard, will formally start her Presidential campaign on May 4, the Wall Street Journal reported recently. Small business owners should be happy for in Fiorina they have a candidate who cares about their issues.
The former HP CEO has made it clear in recent sp Read More

It’s about 10 p.m. on a Friday night and we have a magic window so we can see what three different businesses are doing about customer service.
Yes, Friday night. It’s a big world. There are customers out there who are already in Saturday morning, and others are still working on Friday afternoon. Read More