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Social media is everywhere, but that doesn't mean that small business owners should be using it, especially if it's taking the place of traditional business development. For a small business owner, the deluge of attention surrounding social media is confusing Read More

Big Business is using technology to invade the small business space, but responding with technology is only part of the answer. In the battle between small and big business and the quest for increased revenue, big business keeps moving to fill the entire space between the product source and the end Read More

We try something, it is successful, and we make it policy. So much of what we do is grounded in what came before. When employees look to you for all the answers, it's easy to start think we are infallible. So much of what we do is grounded in what came before. Read More

Measuring medical outcomes is complicated, sensitive, fraught with pitfalls and difficult to communicate. It is something only the government can do, but unfortunately it isn’t the kind of thing the government does well. Read More

Employees are free agents. As a business owner you wouldn’t sell your customers at a loss because in past years you made a profit. Neither should we expect employees to get better at their jobs without expecting compensation commensurate with their current market value. Small business owners avoid Read More

Every year the health clubs are crowded in January with new members, Resolutioners, but they disappear rapidly. The same thing often happens to business plans unless the owner really makes the effort to stick to the plan's execution. Read More

Small business confidence plunged following the elections, largely because nothing really changed in the battle between a White House focused on expanded entitlements, and a Congress that refuses to pay for them. Whether action is taken to forestall the Cliff, by no means a certainty, no one expect Read More