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The world of big business has only been around for about 100 years, and has been dramatically taken to the woodshed multiple times in the past. It may be happening again. I don’t think small companies are likely to inherit the business earth, but some leveling of the playing field would be nice. Read More

There is emotional and economic cost to ending your relationship with a key employee who has gone as far as he can go, but it is nothing compared to the cost of hobbling your company. No employee has the right to tell you that you can only go this far, and no further. Whether it’s by word or action Read More

Personal time management is the burden of every business owner. Many are "proudly out of control." Effective time management is the skill of an executive. Truly successful owners have learned that personal organization and self-discipline are critical components to running a successful organization Read More

We don’t worry about rejecting various forms of mass solicitation because they aren’t personal, and we don’t expect the sender to take our lack of response personally. Rejection of the daily flood of sales contacts has become so automatic that we no longer consider rebuffs either personal or rude. Read More

There was an interesting editorial item in The Economist that unintentionally says a lot about the impact of government intervention on industry. In the last generation, the average number of working hours needed to purchase an automobile, clothing or other consumer goods has fallen by 50%. Read More

Why does the perception of the sales profession generate a negative emotional response? I know many business owners who loathe their own salespeople, and regard managing them as a necessary evil. Executive assistants are commonly charged with “Don’t let any salespeople get through to me.” Read More

Your leadership role begins with clearly communicating the goals to your employees and showing them how each one can contribute to successful execution. Follow the SMART methodology (Specific, Measurable, Attainable, Resourced and Time-sensitive). Read More

If the termination of an employee is because they didn’t respond to progressive discipline or a performance improvement plan, then there is no obligation on the part of the employer to continue to carry the employee in the “spirit of the season.” Read More

You’ve started your meeting out with the proper preparation, and now it is time to get into the business of the meeting. It's time to look at participation or the meat of the meet as it were. Who needs to be at the table? Read More

Meetings are a necessity. The challenge is to avoid making them an unpleasant necessity. Bad meetings steal time from more important activities and they are expensive. Do you know what makes a "good" meeting? Read More