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The new showrooming trend is here to stay and retailers must adapt. Industry Insights' Tina Praino explains how retailers can embrace showrooming in stores. Read More

In this most recent survey, we were specifically after ways we could improve the connection between a buyer and a seller, and what tips sellers should know that would help them close more business. We found out a lot, and over the next few weeks, we'll be sharing just what those secrets are.

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Many call centers are now offering social media monitoring for businesses as part of their services. Tracking consumer attitudes and comments on social media and responding promptly is a business necessity today, and call centers are a natural place to outsource this task.

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Direct mail is one of the oldest forms of marketing but many marketers have abandoned the practice altogether in favor of more cost-effective approaches in this always-connected digital age.

Granted, direct mail is difficult to track and the printing and postage costs are less attractive than em Read More

Traveling professionals need to stay connected to work this holiday season but it?s important to keep data safe. Industry Insights' David Cullen explains how. Read More

Enterprise quality management software is an effective method for delivering operational excellence. Industry Insights' columnist Matthew Littlefield explains why. Read More

We recently surveyed some of the thousands of businesses who use BuyerZone to connect with sellers for important business purchases. The data is surprising. Read More

Using help desk software for a small business is a great opportunity to expand and grow. Utilizing the number of functions available, owners will save time and money. Read More

More retailers are establishing their presence in foreign lands in hopes of greener pastures. Industry Insights' expert columnist Joe Keenan explains why. Read More

Retailers need to know their customers' buying habits. Learn how retailers can track shopping behavior from Industry Insights' expert columnist, Gilon Miller. Read More