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Marketing's easy: All you do is control EVERYTHING. Kim Gjerstad's MailPoet WordPress Plug-in software covers all there is; content, design, service, and more. Read More
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MailPoet's Kim Gjerstad does the best marketing and development lesson you'll ever see, and he gave it by accident. Business Process happens in strange ways. Read More
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Kim Kardashian walks into a bar and says "I need a technologist to set up a custom database". Content Marketers come out of the woodwork. Business Process happens ... Read More
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We claim copyright for this picture of Jimi Hendrix and Andre 3000. We're pretty sure one of them, or VIBE Magazine will argue. Look at the business process! Read More
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Don't like what someone says about you? Sue them! Better yet, use business process to change their negative opinions to positive ones. But: for how much longer? Read More
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Obsolete technology can hang around, waiting for the push Google's just given FLASH out the door of business change. So what business process do you change now? Read More
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Have you noticed that service at restaurants is getting slower? The reason is business process ... unless it's cellphones. Tip that customer service agent! Read More
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Facebook's been caught studying you. What's that mean for privacy? What it has since social media got rolling: content marketing and long tail marketing matter. Read More
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What's Great Customer Service? Easy: Customer Service is about caring, and showing it. Sean MacPherson's Ludlow Hotel in NYC gets customer service—and then some Read More
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The US Supreme Court, in declaring the Aereo television model illegal, has effectively rendered pretty much every media and content "device" you own illegal, too Read More
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