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While on a flight to Montreal I met a fellow passenger and when I asked him “what do you do” he gave me the best one-minute pitch that I had heard. We then had a conversation about “how people communicate” in business and how so many organizations and people forget it is all about the customer. Read More

MANAGEMENT: Knowing when to let go of a project and defining priorities. PERFORMANCE TIP OF THE WEEK: The importance of making tiny decisions. www.MyLeapTools.com Read More

Investing is the least understood topic when talking “business.” Unless of course you live in Silicon Valley where million dollar investments are passed around like peanuts at the bar. For the rest of us it’s a mystery... Read More

Having a Facebook Page will not bring instant sales.
Twitter will not triple your Web traffic overnight.
A press release will not get journalists banging down your door.

Harsh truths, I know, but ones you need to hear. Read More

We seem to need motivation to get stuff done. Typically there’s a lot of “measuring” that happens in the realm of motivation. But beyond finish lines and well done, is a different call. Inspiration. Read More

Chasing sucks. Prospects, clients, people who owe you information, drawings, money. I hate having to chase. Most of us have to do it–A LOT. Most of the time we go into the bottomless pit of voice mail hell to be tortured by the digital demons therein. Here is how to get your phone call returned... Read More

I am often asked whether entrepreneurship comes easy to me. The answer is yes and no. Yes, the ideas flow easy. They just come... Read More

Any feedback is scary. The kind that addresses topics so uncomfortable you’ve stuffed them into a blind spot can be almost intolerable. That’s why, before you even ask for an honest appraisal, you have to have a strategy in place for processing it. Read More

If you were part of a community — perhaps a business, perhaps raising a family, perhaps both — and you discovered that children in your local schools were going to school every day without breakfast, or warm clothing in the winter, would you want to help? Of course you would. Read More

EXPERT GUEST: Melody Waterberg walks you through financial statements in plain English. SMALL BUSINESS: The benefits of having a good bookkeeper. PERFORMANCE TIP OF THE WEEK: If you can’t measure it, you can’t manage it! www.MyLeapTools.com Read More