What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint is declaring war on the old way of providing customer service, everything from long waiting lines to restrictive return policies. This is only the beginning, though. What Customers Crave goes after CRM softwa
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What Customers Expect is Good Service, What Customers Crave Are Awesome Experiences
Posted by lyceum under Customer ServiceFrom https://smallbiztrends.com 2881 days ago
A Small Business Owner's Guide to Using Colors in Marketing
Posted by lyceum under MarketingFrom https://smallbiztrends.com 2881 days ago
It’s easy to look at color as a small detail or nuance in the grand scheme of marketing. After all, color is simply meant to compliment or highlight certain elements, right? Well, not exactly. Color psychology actually has a huge impact on how people perceive your brand. If you aren’t respecting th
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Does Your Business Have All of Its Required Licenses and Permits?
Posted by lyceum under NewsFrom https://smallbiztrends.com 2881 days ago
When you’re launching a business, it can be confusing to understand all the legal obligations involved. Do you need a small business license or permit? How do you register your new business?
Most small business owners want to operate legally, but it can be tricky to know exactly what’s required. A Read More
Most small business owners want to operate legally, but it can be tricky to know exactly what’s required. A Read More
What Changing Airline Phone Policies Can Teach You About Customer Experience (Watch)
Posted by lyceum under NewsFrom https://smallbiztrends.com 2881 days ago
Your next airline flight could feature a whole new set of annoyances. U.S. aviation regulators are considering allowing passengers to make voice calls over Wifi on flights.
Though nothing has been officially announced, this could be a major change in the flight experience. Currently, most cellular Read More
Though nothing has been officially announced, this could be a major change in the flight experience. Currently, most cellular Read More
GoDaddy Sitelock Partnership Yields Two New Security Features for Small Business Sites
Posted by lyceum under Products and ServicesFrom https://smallbiztrends.com 2883 days ago
GoDaddy Inc. (NYSE: GDDY), a popular internet domain registrar and web hosting company, this week announced that it has expanded its partnership with cloud-based website security solutions company SiteLock. The aim is to provide small businesses a more comprehensive security offering.
As part of t Read More
As part of t Read More
Does Puzder Nomination Signal Trump Policies on Overtime, Minimum Wage?
Posted by lyceum under NewsFrom https://smallbiztrends.com 2883 days ago
President-elect Donald Trump filled another spot on Thursday by nominating Andrew Puzder as the new Secretary of Labor. The move is certain to be of use to at least some franchize and small business owners.
Details on Trump Pick for Labor Secretary
Puzder is the head of CKE Restaurants Holdings. Read More
Details on Trump Pick for Labor Secretary
Puzder is the head of CKE Restaurants Holdings. Read More
Uber's New Guidelines Highlight Issues With Sharing Economy (Watch)
Posted by lyceum under TechnologyFrom https://smallbiztrends.com 2883 days ago
Popular ride-sharing app Uber just updated its community guidelines. And it doesn’t just include rules for drivers. This time, the company is also specifying behavior that is unacceptable for riders.
The new rules restrict passenger activities like vandalism, vomiting due to excessive alcohol cons Read More
The new rules restrict passenger activities like vandalism, vomiting due to excessive alcohol cons Read More
Learn Secrets to Small Biz Success at These Upcoming Events
Posted by lyceum under NewsFrom https://smallbiztrends.com 2888 days ago
Want to learn the secret to small business success?
While there might not be just one secret to making your small business successful, there are some things you can learn to help your journey over the next year and beyond. And you can learn some of those things at Secret Knock, a Los Angeles confe Read More
While there might not be just one secret to making your small business successful, there are some things you can learn to help your journey over the next year and beyond. And you can learn some of those things at Secret Knock, a Los Angeles confe Read More
Business Writing Tips That Add Impact
Posted by lyceum under Self-DevelopmentFrom https://smallbiztrends.com 2888 days ago
Writing is a fact of business and life. From the “LOL” Tweet or Facebook post to the 52-page business report, we all seek to create writing that is effective and impactful. The problem is that most of us are still writing to impress our English teacher. As a result, we carry over assumptions and be
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How to Train Temporary Workers During the Busy Holiday Season
Posted by lyceum under Human ResourcesFrom https://smallbiztrends.com 2888 days ago
Many businesses hire additional workers during the holiday season to help with increased demand. This year, retailers are expected to employ between 640,000 and 690,000 temporary workers, according to the National Retail Federation.
Improperly trained temporary hires can present workplace safety r Read More
Improperly trained temporary hires can present workplace safety r Read More
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