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There were a couple of high profile faux pas by companies last week, that ended up going viral on social media, and proved the importance of social media monitoring and reacting quickly to negative news. Read More

When I learned Netflix has a Chief Content Officer, that alone caught my attention, but when the number of new subscribers driven by House of Cards came out this week, it really drove home the importance of content in driving business. Maybe your company should have a CCO too. Read More

In my research on disruption, I've learned this much. If you sit around, you'll be disrupted, and if you operate in fear, you'll suffer the same fate. Today's hyper-fast marketplace demands you be bold, creative and stare down failure. It's that or get swept aside by digitally savvy competitors. Read More

Long lines at T-Mobile last week upon the release of the $99 iPhone show that the Apple brand still has clout. Read More

Google's Glass Explorer's program is in many ways consistent with Google's general mode of inquiry with new products, but in its own way it's also pure marketing genius. Read More

After traveling to Mobile World Congress, I discovered a range of quality smartphones, but in spite of increasingly quality offerings, most companies are languishing behind the industry leaders and breaking that hegemony is proving very difficult. Read More