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I'm across a story the other day about a trend where some restaurants are banning picture taking. I actually couldn't think of a more short-sighted reaction to social media. These folks are acting as your brand ambassadors and broadcasting your business to the world. Who wouldn't want that? And th Read More

IBM has been trying to commercialize Watson since its coming out party on Jeopardy a few years ago, and this year at South by Southwest they built an application that put the technology to delicious use. Read More

When you're on center stage as the Russians are this week, it's essential to put your best forward, and let's face it, the Olympic hosts haven't done much to make friends and influence people with the world watching. Read More

Bruno Mars and Miley Cyrus know how to generate publicity, but the fact is with social media and a clever and creative team, you can generate some of your own buzz even without a record deal or highly paid publicity team. Read More

We tend to think of apps as those nice discrete little applications we download to our smartphones and tablets, but over the next few years that will expand to other devices too, and as it does, the amount of data we will be sharing will be staggering. Read More

Everybody experiences it. You're working on a project and the project manager leaves or a new boss with a different agenda comes on board. What can you do? Some solid advice from experts who have been there. Read More

When a PR pro named Justine Sacco posted a racist and generally offensive tweet last Friday, then got on a 12 hour plane ride to South Africa, she probably had no idea what was about to go down, but by the time she landed, she had been swept up by the power of the social internet and lost her job i Read More

Apple's may never catch Android in China, but its new deal with China Mobile gives it access to a huge market of 763 million people. If captures even a fraction of that, it will translate into huge sales figures. Read More

When you engage with users on mobile devices, you have a limited period of time to keep their attention, and if you don’t please them, they’ll move onto to somebody that will. Read More

You would think that in the age of BYOD, that the two-phone stack, people carrying one phone for work and another for personal use would be fading, but in my informal observations, I've noticed that it still persists --and one is usually a BlackBerry. And this in spite of BlackBerry's dire financia Read More