Retailer Sears sets excellent example of a well-executed, geo-targeted, timely e-mail marketing message.
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Snowstorm & Sears: Great Geographical & Timely E-mail Marketing Campaign | Solid Cactus, Inc
Posted by donnatalarico under Online MarketingFrom http://bit.ly 5189 days ago
How to 'Transform' Your Customer Service: Why an FAQ Page Matters in eCommerce
Posted by donnatalarico under Customer ServiceFrom http://callcenter.solidcactus.com 5232 days ago
eCommerce call center expert discusses her own nightmare of an online shopping experience and explains how an FAQ page can save a sale and promote better customer service.
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