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Retailer Sears sets excellent example of a well-executed, geo-targeted, timely e-mail marketing message. Read More

Once you’ve decided to take your small business into the social media world it’s a good idea to brand yourself with a consistent web identity. Namechk is a free online service that will: "Check to see if your desired username or vanity url is still available at dozens of popular Social Networking and Social Bookmarking websites." Read More

eCommerce call center expert discusses her own nightmare of an online shopping experience and explains how an FAQ page can save a sale and promote better customer service. Read More

For Donna Talarico, an eCommerce professional, social media improved her blogging in terms of content, search engine optimization, and readership. Check out the top 5 reasons why. Read More